Harvest & Curing Faulty zippers?

I bought my first bags at a store quite a drive away from me. Got home, realized the issue. Contacted Grove directly. Grove rep said "deal with the store who sold it to you". Well I'm busy caring for a cancer patient who just out of surgery so.. anyways it's no big deal. I'm not going to build a mountain out of a molehill.
Just contact the Rep here! Very good chance he will make it right. All he can say is no.
 
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