Lighting HELP! My HS1 is down!

[Autonugs]

Oh my. So this seems to have been quite frequeant issue with the earlier version, I see. It is really good you got it fixed by GN. Daniel told it takes their technician to do the update in about 5 minutes. LOL it took me more like 50 minutes total!

Hey the fact that they covered it and sent the upgrade is a +!!!! Shows they stand behind their products and that's nice.

 

[zippi23]

Sorry to squat this thread again, My unit arrived back on thurs. It has been fully checked and repaired so work properly again. I am very impressed every time i have to communicate with Grownorthern , they have superb customer service. The unit would have been quicker but UPS were involved and slowed the process down, nothing I or Grownorthern could do about UPS..lol I look forward to using both the units now...

 

[MedGrower]

Sorry to squat this thread again, My unit arrived back on thurs. It has been fully checked and repaired so work properly again. I am very impressed every time i have to communicate with Grownorthern , they have superb customer service. The unit would have been quicker but UPS were involved and slowed the process down, nothing I or Grownorthern could do about UPS..lol I look forward to using both the units now...

Glad to hear you are back on the track bro!