Live Stoner Chat A tip of hat to Medicann seeds

Waximus

21st Century Medicine Man
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Hi, Peeps :) I want to give props to Medicann Seed Company for some outstanding customer service! Note- no affiliation to them, just want to grow their seeds.
I ordered a 3 pack of their Trainwreck strain, via the 'Tude, at the end of October. 2 weeks ago, I germed the 3 seeds- two popped a tap root, but didn't grow another mm, and one seed has not popped at all.
This morning, I emailed Medicann directly, just to inform them of what happened- and wasn't looking for replacement seeds- hell, shite happens..
15 minutes later, they emailed back asking for shipment info so they can send me replacements. I offered to email the invoice, they took me at my word. THAT is customer service that deserves noting, methinks! :tiphat:
:Hookah:
 
This is the first time I've had a problem like this, that I can't take the blame for anyway lolol
I am quite impressed with their response, both time and resolution :) Credit where credit is due!
 
I've said this for along time medicann is the sleeper right now great strains and even better people! Their auto kush fromage is in my top 3 autos I've grown! I think they are based out of California
 
A company that has a second to none customer service is worth its weight in Gold!

Thanks for posting this, as it is good to know who is looking out for the customer :)

I'll be sure to stay tuned in for further installments as they grow.
 
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