Lighting GROWNORTHERN The Manual.

[MuaMoTo]

Mate if you ring dan and tell him he will have it sorted, if u ring tomorrow you should have it by friday

Thanks man, I will call him tomorrow, but I'm in Germany and it takes a bit longer for delivery. My best guess is I'll have the replacement on monday.

 

[User K]

Ah ok bro. There customer service is spot on and I'm sure you will have a spare soon.

 

[DABaracuss]

Thanks man, I will call him tomorrow, but I'm in Germany and it takes a bit longer for delivery. My best guess is I'll have the replacement on monday.

No worries GN is top ...i bet they check 2x to make sure that it doesnt happen again..that just how they are

 

[gradolabs]

Everythings clear... who taught you German? You're a natural...

 

[MuaMoTo]

If you really can't wait you can always go down to your local DIY or hyper-market and buy a new plug 'head' and re-wire it. It's dead simple and shouldn't take more than 15 minutes.

Alles klar!
[video=youtube;M6KYlJw17Wc]http://www.youtube.com/watch?v=M6KYlJw17Wc[/video]

I thought of doing that and I came to the conclusion that I don't want to mess around with the 3 year warranty just because can't wait for few more days.
At the end we all know that patience is a key to make a girl happy

 

[TaNg]

Hi guys,

good news and a bad news for me this evening....
Good news - after long and exhausting 7 days of waiting my ms0006 has arrived :booya:
Bad news - the cable is damaged: :cry:
View attachment 187982

Does someone of you knows if the connector can be taken off the cable and put on another one?
If not I'll just wait for the guys at NG to send me a new one. Another 7 day of darkness in my life...

Gutted about your plug bro I'm sure GN will sort it out as soon as they can.

 

[MuaMoTo]

I couldn't reach Dan over the phone but I had a chat with Live Support today, and the new plug should be already on it's way. A :clap: for GN.

 

[TaNg]

I couldn't reach Dan over the phone but I had a chat with Live Support today, and the new plug should be already on it's way. A :clap: for GN.

Just been chatting to Dan bro and he said its fine for you to change the plug on the power lead you have while you wait for the other lead to arrive and it won't affect your warranty.

 

[MuaMoTo]

Just been chatting to Dan bro and he said its fine for you to change the plug on the power lead you have while you wait for the other lead to arrive and it won't affect your warranty.

Yeah, thank you so much TaNg :dance2:
I'll do that tonight.

 

[MuaMoTo]

Not only that GN have an amazing Customer Support but they also have the unofficial support from all of you guys here in AFN, which makes them the best ever choice for a grow lights.
Yesterday I couldn't reach Dan on the phone but TaNg did it for me without me even asking him...what a great guy you are TaNg. Thank you!
:smokebuds:

So let it be light...


...and that's my 15 day old AutoX which was under a 125 dual CFL until now...


Thank you all and happy growing!